What is mediation?
Mediation is a process, which enables people locked in conflict situations to deal with the issues contributing to the conflict in a way which crafts the future, rather than being locked in the past.
The skill of the mediator is to provide a safe place in which to enable people to open up contentious situations in an environment conducive to collaboration and resolution. The role of the mediator is not to decide who is right or wrong or to give advice, but to help the parties in the dispute to move beyond the presenting problem towards an agreement that is acceptable to both of them. The mediation agreement reached is not legally binding but can be used as a basis for any further court interventions that may be necessary if both parties agree to do so.
Mediation is a voluntary process, which both parties need to agree to participate in. It is preferable to ‘going to court’ because it is not only cheaper but is also designed to leave the power base and decision making to the parties in the dispute and not to outsiders with no vested interest in the outcome. Mediation can take place alongside necessary legal or other professional advice although this is never given by the mediator.
Mediation enables people locked in conflict situations to deal with the issues contributing to the conflict in a way which crafts the future, rather than being locked in the past.
What our clients say
"I wouldn’t hesitate again to attend mediation if the situation required it as it was ultimately a positive experience because at least we are further forward than we were prior to the mediation."